| Jeff Ackerman: Customer is always right ... sometimes
My first real introduction (outside of my stellar careers at Jack In The Box and Yummers Roast Beef in San Francisco) to customer service was an eye-opener.
Literally, as in eyeballs opening and closing.
Maybe 28 years ago or so I was working at a newspaper and was in charge of paper boys and girls. In those days, it was OK to hire kids to deliver papers because they hadn't yet been indoctrinated to the notion that the country owed them a living, and their parents actually thought it would be great if the kids paid for their own bicycles, Barbies and baseball cards.
The horror of it all.
One afternoon, a lady called the office to say that one of our paperboys had hit her in the eye with a newspaper, and if I didn't get out to her house "right this minute," she was going to sue me every which way but Sunday, or something like that.
Parents hit by university degree debt
And that doesn't take into account extra costs such as textbooks and transport. Australian Medical Students' Association president Michael Bonning said he personally knew of parents who were mortgaging their homes for their children's education. Skyrocketing degree prices have angered student unions, which are calling for a revision of all fees, including costs at private institutions such as Bond University. Even medical students who utilise the Higher Education Contribution Scheme at UQ will have to find more than $55,000 if they do a Bachelor of Science, Agriculture, Economics or Engineering first. UQ law students going on to medicine will have to pay back about $68,000 under HECS. Federal Education Minister Julia Gillard said the number of degrees costing more than $100,000 would diminish next year, when the Government abolished full-fee paying domestic undergraduate and bachelor places in public universities.
Jamie Lynn Spears
Lynne Spears' book may not be completely doomed and it even has a title: Pop Culture Mom: A Real Story of Fame and Family in a Tabloid World. But first her publisher Thomas Nelson released the following statement letting people know Lynne is not writing a parenting “how-to" book: “From the onset, the media have inaccurately reported that Lynne Spears' book is a parenting book. I'm sure this helps fuel tabloid readership, but it is simply not true," said Michael S. Hyatt, president and CEO of Thomas Nelson. “Lynne's memoir will provide a window into the real-life world of fame and worldly success, including the toll it extracts from some who aspire to it. It will provide a much-needed corrective to a world obsessed with the wrong priorities."
Hyatt continued, “We believe in redemption.
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